Not resolved
1.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

I have had the worse customer service with this company. They bring you in with a "special offer" of $50 then hook you with a monthly shipment, those shipments are $186 or above!

Trying to cancel is nearly impossible and takes multiple calls. They cannot issue a tag via email or web, must be mailed. Takes 7-10 days to get the mail tag then after two months of my return still no refund. I have emailed, I have called, and now did live chat....still no refund.

They tried to tell me its not received and I gave them their own tracking showing it was delivered to them in May....today is July 26th!! Absolutely the worse experience I have had and I am myself in the customer service industry.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $186.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like