Anonymous
map-marker Effingham, Illinois

My order hasn’t been delivered

Nothing happened -- I don't know what you are talking about. I called to find out if my order had been shipped - that was all I wanted.

BUT I do believe your prices are unbelievably high and I might consider stopping as a customer. I am 78 years old and really can barely afford such high prices.

Why are you charging me every month quite a high price???

View full review
Resolved
Percy B Sfo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cancel future Subscriptions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 03, 2024

Company fixed the issue and I have been provided with apology. I will not receive any more shipments and not charged in the future.

Original review Jun 25, 2024

I've been trying to cancel the skin care products for 2 months. "LIVE CHAT" does not exist, and I spoke to cust serv last month, because the skin care product arrived (with no advance notice) and a $99 payment was withdrawn from my bank account also with no advance notice.

They refused to cancel this, only offering me the "great opportunity" to reschecule my NE XT SUBSCRIP

TION to September 4.

2029. I want this CANCELLED IMMEDIATELY, NO MORE SHIPMENTS, NO MORE UNAUTHORIZED PAYMENTS FROM MY BANK ACCOUNT.

View full review
Loss:
$99
Cons:
  • Terrible customer service
  • Will not cancel anytime
  • Not made for dark african american skin

Preferred solution: Full refund

User's recommendation: Do NOT ORDER THE TRIAL SIZE..YOU’LL GET SUCKERED INTO AN ENDLESS SUBSRIPTION, WITH AUTOMATIC PAYMENTS FROM YOUR BANK ACCOUNT!!

Anonymous
map-marker Denver, Colorado

I ordered my kit with some extra items so I wouldn’t run out. I ordered two containers of 1 oz of the crème de serum. When I got my kit I see two of the .5 oz ones.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Theres a reason why I order what I order. Called and they said it was back ordered.

That I would have to wait for my next kit. I could run out before then. Couldnt understand why they wouldnt send 4 small ones if that was the case.

When I first started I use to get samples. But since Im a valued customer I dont even get that.

View full review

User's recommendation: Don’t call customer services. They won’t do anything to help.

Venicia Brk
map-marker Bellevue, Washington

Product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've used it in the past and it's a great product it's wonderful product that's all it is it's a wonderful product thank you they have no amazing amazing products

View full review
Yailyn Jab
map-marker Wilmington, North Carolina

Next shipment

They were awesome! I have no complaints. Who ever complained,they must be on drugs because the products are GREAT!

View full review
Tina H Hrp

Missing product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased this product. I received the first shipment, paid for it, and kept it.

I called and canceled my subscription. I was told I would not receive another shipment or have any funds removed from my account. However, I then received a second shipment, which I did not open. I took it to my local post office and they shipped it back to you.

Now there's no record of MB ever receiving it. Subsequently, I received a third package. The package was taped and I did open it to find out there was only 1 of 6 pieces in it! Now, I have to pay $6 to ship it back to MB.

This has been nothing but a hassle and a waste of my precious time.

I will tell everyone I know not to buy your product. Thank you and have a good day.

View full review
Loss:
$73
Pros:
  • Product feels good on
Cons:
  • Too many steps and too much hassle getting it canceled

Preferred solution: Full refund

User's recommendation: DONT BUY IT!!!

1 comment
Guest

Thank you for the positive review!

Anonymous
map-marker Lebanon, Ohio

Terrible customer service

Make it easier to cancel service your customer service is very hard to navigateplease send a workable number

View full review

User's recommendation: Don’t buy

Anonymous
map-marker Miami, Florida

Was trying to get in touch with company to check my order status. Just would like to be informed when my order has been delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Nothing just checking mu status of order delivery. Just want to be notified so I'll know when it's delivered. Don't know why I was sent to this site after asking about my order status and to please be emailed or messaged when my order is delivered.

View full review
Resolved
Kathy B Unm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I haven’t got my products since I ordered them and it is taken out of my account

Updated by user Apr 09, 2024

Company fixed the issue and I have been provided with apology. I am truly sorry that I complained about the order because I really love your product

Original review Apr 02, 2024

I need my products please I really like your products just want my stuff please and I appreciate you all very much

View full review
Pros:
  • I love the products

Preferred solution: Deliver product or service ordered

Suzanne W Pcp

I had already called And canceled

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I had canceled my subscription to meaningful beauty. I cant afford it anymore, so I canceled it and then I got another shipment and they took took money out of my account.

I couldnt afford it. It put me in overdraft. I didnt know it was coming out because I had canceled it. So I had to call again and cancel it again.

This wont happen again.

If it does, I dont know exactly what Ill do. Thank you.

View full review

Preferred solution: Full refund

Anonymous
map-marker Leesburg, Florida

I cancelled my account and you still took money from my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It wasnt good. Did not realize I was in an auto order.

When called to cancel they didnt bother to tell me it was a three month pay and how expensive it was for very little product. Would never recommend Meaningful Beauty to anyone

View full review

User's recommendation: Never buy from this company. Not upfront about anything

1 comment
Guest

I would like a refund on my purchase. It does not agree with my skin. How do you contact this company that spends millions on advertising.

Russell Ibv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Misleading sales

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Meaningful Beauty - Misleading sales

I bought a gift that my mother-in-law sent me a link to, and inadvertently I signed myself up for a subscription. Its almost like meaningful beauty doesnt trust its customers to come back and buy their product.

Upon speaking with a sales rep, and cancelling the membership, they said I could pay to ship the second package that I didnt want back to them for a refund, but they would not provide shipping costs, even though they had yet to even ship it to me, but couldnt stop the shipment.

***I shipped it back and made sure it was tracked and required a signature upon delivery.***

But I was charged a third time even after I canceled so calling the call center, they said nope we dont have it here.

I gave them the tracking information and told them I had a signature confirmation and magically the package had arrived. And they would stop the charges.

Hopefully this will be my last interaction with this terrible company.

View full review

User's recommendation: Just stay away

Megan N Eyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To opt out of the monthly order please do not charge me for next month thank you Megan New

I recently order meaningful beauty and I would like to it out of the monthly subscription. So please dont bill me for next months subscription I dont need any more , I fine with the order I have thank you very much. Sincerely yours Megan

View full review

Preferred solution: Nothing just don’t want the monthly subscription. What I have I’m satisfied with.

Omaria Dio
map-marker Bixby, Oklahoma

Nothing happened. Just making sure my order went through o

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Did my order finish and process? My wife will be happy and surprised to get your face cream. Thank U.very

Very much so.

View full review
Shatina Tgb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Balmorhea, Texas

Charged me two orders

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I placed an order and waited three days still no email saying that my order had been shipped contacted customer service and she told me that if it wasnt there within 24 to 48 hours then I would have to re-order so I re-ordered again still no charge on my account from the first order re-ordered again now I have two orders coming towards me. I called back to ask them to cancel one of them.

The lady told me that she couldnt cancel that I had to wait till I got the order now Im doubly charged they havent even created a shipping label. Theres no tracking number and they refused to cancel the second orderbad customer service bad way of ordering

View full review

User's recommendation: Don’t order online

Jarrid Zxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington, South Carolina

Love the products and customer experience!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The lady I spoke with was very understanding and kind and professional and helpful. She didnt sound like she looked down on me for being on social security and actually worked with me which made me feel good.

Usually if you dont have a bunch of money people are rude to you but this lady was SUPER NICE AND HELPFUL! GREAT JOB!Shes a keeper!!

View full review

About

Related Companies

Cindy Crawford, Cindy Crawford Home

Summary

Meaningful Beauty traces its origins back to 1998 when Cindy Crawford first visited Dr. Sebagh. Later on the supermodel managed to start production of Dr.Sebagh formulas' based age maintenance skin care line in collaboration with Guthy-Renker. At the present time American ladies can use the products of Meaningful Beauty produced by Guthy-Renker Corporation. This brand is owned by Guthy-Renker. Meaningful Beauty product line includes skin softening cleanser, day moisturizer, night fluide, eye creme, facial masque, and neck creme, and glowing serum. Meaningful Beauty offers sixty day money back guarantee and convenient home delivery.

Meaningful Beauty reviews and complaints

Meaningful Beauty is ranked 348 out of 1920 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

VISAPayPal

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article