I would give a 0 based on Customer Service but it is not available. I originally tried the product but found it was too strong for my skin so I cancelled the skincare & vitamin package.
That was almost 5 months ago and they still attempt to take out the 2 separate charges every month - ]even though I speak with a Manager over and over to have it reversed/refunded each month. Tonight I just saw ANOTHER CHARGE of $54.94 for the skin care kit, the second charge should show any day now. What started out as a product that was to strong and no negative feelings has turned into a battle with a company that constantly apologizes but continues to allow fraudulent charges to be applied to my account monthly.
I told them tonight that I have had enough and was going to post my review and contact the better business bureau. Now that I have looked at their reviews and find that this is a ongoing complaint, I have a feeling I will be watching my bank statement for months to come.
Product or Service Mentioned: Meaningful Beauty Subscription.
Reason of review: Return, Exchange or Cancellation Policy.