DO NOT ORDER FROM THIS COMPANY!On 09/24/12 I was in the middle of ordering this and in the process got cut off, called back to cancel and the rep told me the order did not go thru so I was ok.
Three days later my account was charged, I called CS spoke to Amber she said to return the product she would credit my account for the product and for the return shipping and it would show up on my account once they received the product back. They received it on 10/03/12 and although i have received the $43.30 I was charged for the product (it took 4 phone calls), I have still not received the $9.99 I was promised for the return shipping. I have talked with 3 different supervisors: 2 Jennifers and today I spoke to Janelle-(she was the worst of the three). She is now telling me it will take 7-10 business days for the credit department to review my bank statement proving to them that my account has not been credited.
I am beyond pissed, it has taken me faxing my statement, 10 phone calls and countless minutes on hold and I still do not have my money back. I will probably end up receiving another shipment and I will explode if I do. I am now going to file a complaint with the better business bureau and the consumer protection agency.
Folks PLEASE take my advise and RUN from this company as fast as you can!This is the biggest SCAM and the product does not even work, RUN people RUN!!!!!!
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- Product or service
- Anti-Aging Products
- Review category
- Cosmetics and Toiletries
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