2.5
Details
I tried to cancel by phone and they said they had a new product overnight retinol repairing cream which they sent me a trial size at no cost which i may like better to try before I cancel. I actually do like it and decreased my autoship items and included it but i am...
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ID
#1327318 Review #1327318 is a subjective opinion of poster.
Service
Meaningful Beauty Cream Free Trial
Reason of review
Return, Exchange or Cancellation Policy

Meaningful Beauty - Run Around-

1.6
Details
Allergic reaction to product. I used the products for 2 days-on 3rd day my face turned bright red, eyes were swollen shut! I discontinued immediately on recommendation of physician as It was a suspected an allergic reaction. When I went to sight to cancel membership, mail required Account #. I searched site for some time realizing there was not an account# to be found. They have a separate Cust.Serv. # to call for cancel/complaint. BUT, unless you continue to say "agent" they refer you back to internet where there is NO WAY for you to cancel!!! When I finally got live agent and explained to her what happened, she asked me to send her a copy of my Medical Record documentation!!! This is a BLATANT violation of the HIPPA law-you are NEVER required to provide this information. I told the agent this and also said should she refuse to cancel my membership and give me a confirmation#, the next person she would hear from would be a HIPPA Violation lawyer!! She then replied "OK, Mam, I understand" and gave me the confirmation # without further dialogue. DO NOT EVER LET ANY VENDOR TELL YOU YOU HAVE TO GIVE THEM ANY MEDICAL INFO- IT'S AGAINST THE LAW!! And, yes, I am a Registered Nurse who knows my rights. I hope this provides you with some valuable info when dealing with irreputable companies.
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2 comments
Rashaud
#1842116

What are you allergic to? Did you ever find out?

The melon extract?? I haven't had any issues but that's concerning bc I wanted to gift someone but idk.

Anonymous
#1793121

Is anyone experiencing an almost asthmatic reaction to the smell?

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ID
#1186282 Review #1186282 is a subjective opinion of poster.
Service
Meaningful Beauty Cream Free Trial
Cons
  • Face is messed up now
Reason of review
Return, Exchange or Cancellation Policy
Loss
$43
Preferred solution
Full refund
I called to try to straighten this out but was given the bums rush.When I called the first time and told your operator that I could not afford a one-time payment of $39.85 but if we could break it down to less then I could make on-going payments to add up to that...
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ID
#1053669 Review #1053669 is a subjective opinion of poster.
Service
Meaningful Beauty Cream Free Trial
Reason of review
Poor customer service
1.4
Details
Dec 2016 I sent for the trial of Meaningful Beauty...it arrived..I used it and immediately my face started burning and then it peeled. I called them on Jan 9th 2017 and cancelled my account. They continued to send Emails and I replied on EACH one that my account should...
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3 comments
Anonymous
#1762598

On 10/16/19 I called and was able to cancel my subscription. I cancelled because the products just did not work.

I've been using the products (cleanser, moisturizer, eye cream, night cream, etc) for more than 6 months. I used the products as directed, both morning and evening, on the insert that came with my order. My skin looks the same and my eyes are still puffy.

The woman on the phone did try to get me to pick and choose certain products, but I cut her off and firmly told her that I just want to cancel my subscription & she did. Maybe I just got lucky, because I didn't have a problem cancelling.

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ID
#1041202 Review #1041202 is a subjective opinion of poster.
Service
Meaningful Beauty Cream Free Trial
Pros
  • Idea of keeping my skin younger looking
Cons
  • Difficult canceling and returns
Reason of review
Return, Exchange or Cancellation Policy
Loss
$59
Preferred solution
Full refund
In November 2016 I ordered a trial offer of Meaningful Beauty products. I specifically told the customer service rep that I did not want to have ANY products sent to me thereafter that I did not personally authorize. He ASSURED me that this was not the case and this...
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1 comment
Anonymous
#1294984

Meaningful Beauty is Cindy Crawford NOT Ms. Brinkley. ??????

ID
#999163 Review #999163 is a subjective opinion of poster.
Service
Meaningful Beauty Cream Free Trial
Cons
  • Having my credit card loaned to another company
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund

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