1 comment

My cc was fraudulently used and have been trying to get a credit issued since sept. Left numerous vm with only one return call vm just letting me know they called.

So frustrated and about to go to bbb or something. Had to cancel card and deal with new cards.

Reason of review: Poor customer service.

Location: Trujillo Alto, Puerto Rico

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Hey. I work for a bank.

You need to file a fraud claim they will send you a new card with different number tell them you didn't authorize those charges. I hope that helps.

I've done the same thing with magazine company and other companies that's how they make their money these days.

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