I watched Cindy Crawford on TV and thought I'd try it, as I am 37 and love great cleansers, moisturizers, etc..to help prevent an aging complexion.
I used it and wasn't real impressed. My teenage daughter liked it, so I let her use the rest of the supply. Then I was sent the vitamins separtely "as a free gift" they say. I had no clue I would begin receiving a larger supply of my original order automatically, but thought, well it's Chrhistmas and I can give it to my daughter then I will cancel.
When I called to cancel, they advised that my total $ due is not finished charging (extends out months!). I couldn't ask my daughter to give it back at this point, so I advised them to cancel after the final payment was taken in February (this was in Jan). I received an email confirmation of the cancellation. Today, I received a box of the meaningful beauty vitamins, which I never even ordered the first time and was automatically sent to me as a "free gift".
I went to my credit card account and noticed my card was charged over a week ago (we are in March now). I called meaningful beauty and they said I would need to speak with someone in the "vitamin department"...ug...so I spoke with the girl and she said she would cancel the account and process the refund after the vitamins were sent back. Livid, I threatened calling the BBB as I never originally ordered these vitamins and to keep my $ over a month was such a scam! She told me she wasn't part of my phone call when I canceled in Jan.
and I told her that no one had told me I needed to make 2 phone calls to 2 different depts to cancel future shipments. I asked her if I opened the package if the package return would take care of itself without me having to pay or if I should put "return to sender" on the package. She said "the package will take care of itself". I have opened the envelope and container...I will have to pay to send it back.
Beyond frustrating! I have spent so much money on this useless product and I am very disgusted!
This makes me hestitate from ordering any products online!
More Review Details
- Product or service
- Meaningful Beauty
- Review category
- Cosmetics and Toiletries