Meaningful Beauty - Beauty Set Review from Peachtree City, Georgia

2.7
Details
I got the pack 28 days ago it have not work at all it make my age more an I'm very up set an I want my money back it not right thank you Callie merrills
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1 comment
Anonymous
#949015

I have been using MB for 1 1/2 years. I love the products.

But the delivery system is the worst I have ever dealt with. A phone request is never processed properly. You speak with people in the Phillipines and obviously they don't understand. I called in January to have an order sent earlier than scheduled.

I was assured that it would be here the week of Feb. 16th. It did not arrive. I called today and the order has not been processed yet!

This has happened every time.

This company needs an overhaul in their customer service. I am cancelling my orders and will not do business with this company again.

ID
#597831 Review #597831 is a subjective opinion of poster.
Location
Peachtree City, Georgia
Product
Meaningful Beauty Beauty Set
Reason of review
Bad quality

Meaningful Beauty - Order Confusion

1.8
Details
Yes, I agree at how they swindle you in to ordering the 3 month supply. It sounded as if you will be paying the original $39.95 and then being charged again for your next months shipment. But, you don't get another shipment. The first shipment is supposed to last you 3 months and you are charged $120. The products wouldn't even last you 3 months. On a brighter side, I called to complain and the representative offered to send me an affidavit saying I didn't get what I ordered, and she's wiping out my balance. Very unfortunate purchase:( But customer service turned out to be helpful. Best advice I found for purchasing meaningful beauty was cancel your card after the initial shipment. Otherwise they'll keep charging and who knows if you'll get it back. It's what I did!
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1 comment
Anonymous
#948293

I'm getting the same vibe. I don't even want to open the first package even though I called c/s about an email saying my first charge was just one of three charges.

When I called them before my order even arrived I swore I'd refuse the first shipment based on their deceptiveness.

They swore I could accept the package and only get charged once. This is a terrible brand fail for Cindy Crawford.

ID
#597458 Review #597458 is a subjective opinion of poster.
Location
De Soto, Missouri
Product
Meaningful Beauty Beauty Set
Reason of review
Order processing issue

MEANINGFUL BEAUTY MIX AND MATCH PACKAGE

According to the booklet I received you are able to mix and match in a system set. To my surprise I was advised that this cannot be done without adding $24.00 for each item added even if you are deleting another $24.00 item. I also wanted a better idea of some of the products I was interested in and the representative did not know the products nor the package I was even speaking about. I have used the products for a year and do like the products but not enough to have to pay an additional $50.00 for a different product to try.
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ID
#594293 Review #594293 is a subjective opinion of poster.
Location
Farmingdale, New Jersey
Product
Meaningful Beauty Beauty Set
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Meaningful Beauty - Loved it hated it

3.4
Details
I used the product for 7 years..loved it..then it seemed to stop working..canceling was a nightmare. took 3 weeks of phone calls copies of cancelation notices on and on. I would like to use the product again just not worth the hassle if I should want to cancel again. the price has gone down alot since I first started using meaningful beauty products, I wonder why that is. I dont order anything off the tv anymore. you can go to other sites to get what you want without all the hassle. like wen hair products..hated it, took weeks to cancel that & a threat to call the attorney general & report them. if all these hollywood products are so great, sell them in stores, they would probably sell more.
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ID
#589298 Review #589298 is a subjective opinion of poster.
Location
Reno, Nevada
Product
Meaningful Beauty Beauty Set
Pros
  • Skin product
Cons
  • Difficult to cancel
  • Billing and handling of accounts
Reason of review
Poor customer service
Loss
$70
Preferred solution
Let the company propose a solution

Meaningful Beauty - It Takes time!

I have been using this product for three years. I am 65 years old. I have tried many expensive products, and gave them all time to work. They did not work for ME. With Meaningful Beauty I mix and match the products based on my skins needs and have no issues customizing my kit or when and if I want it shipped. I could not be happier. I have dealt with Customer Service on several occasions and was always satisfied. Bottom line, it takes years to age, give it time for the product to help reverse some of that damage.
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ID
#587236 Review #587236 is a subjective opinion of poster.
Product
Meaningful Beauty Beauty Set
Reason of review
Good quality
I was super excited to try Meaningful Beauty...I mean who wouldn't be after watching the evil, luring infomercial. So I did it. Even after reading many negative reviews just like this one...I did it. I must say the kit arrived within a few business days and I was happy...
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1 comment
Anonymous
#934643

I think Cindy has a beautiful completion , not because of meaningful beauty products,but with a plastic surgeon that gets played handsomely through the money she receives from trusting customers who invested in this product.

ID
#585104 Review #585104 is a subjective opinion of poster.
Location
Toronto, Ontario
Product
Meaningful Beauty Beauty Set
Cons
  • This product
Reason of review
Bad quality

Meaningful Beauty - Canceled 8 months ago, but they started billing again

1.0
Details

Update by user Jan 26, 2015

It just keeps getting better...I got a letter from the collection department for Meaningful Beauty today demanding the money for the 2 shipments I never received (but was billed for anyway). I have already had to do 2 charge backs as they billed me last year, then again earlier this month when I disputed the shipment they sent 10 months after cancelling the service. I received and paid for only one shipment from this company, yet have spent countless hours on the phone with their customer service and my credit card company.

Original review posted by user Jan 18, 2015

Not only did a package arrive 8 months after cancelling with no email to notify me, they also recharged for the 2 disputed amounts from last year. I cancelled as soon as I got the merchandise Feb 2014, but was billed for merchandise I never got 2 more times. I disputed the charges and they refunded everything but shipping FOR MERCHANDISE THEY NEVER SET! So I disputed again and had shipping credited. Then I got another shipment in Dec 2014 which I disputed. Now they have rebilled me for the 2 transactions I disputed last year! Now I have 3 transactions on my card for merchandise I never got.
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ID
#583782 Review #583782 is a subjective opinion of poster.
Location
Conyers, Georgia
Product
Meaningful Beauty Beauty Set
Cons
  • Billing and handling of accounts
  • Ive been over charged
  • Customer service
Reason of review
Order processing issue
Loss
$165
Preferred solution
Full refund

Meaningful Beauty - Wrinkley ripoff

cancelled orders but was charged anyways,. The product isn't even all that great and really not good enough to charge what they are charging people. I was in accident and broke both ankles and I can't work and havent for 8 months and now I am told I owe 2 payments of 49.95. I want my money back. I called and told the person within the trial time that I wanted out of the deal. and when I put in the order to try your product I plain as day told the girl on phone I do not want any extra product that would have to be sent back if I didnt want to continue with your creams. Not only did she put in for what I requested I was to recieve special free gifts one being the scrubber I thought the other was the travel size set. So now I am told even though I said and check your tapes I said send no extra stuff that will need to be sent back . please get back to me. Colinda Davis
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ID
#583027 Review #583027 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Meaningful Beauty Beauty Set
Reason of review
Order processing issue
Loss
$99
Preferred solution
Full refund

Meaningful Beauty - Hard to get them to stop sending product after several requests.

The products did not work as well as what I had been using. I called and requested to have shipments stopped but they kept sending product. I then had to refuse shipments but they still bill me for them. I have already lost $82 in returned product that they would not credit back. I just got another shipment which I refused and they said it takes 4 - 6 weeks to get credit. I requested, once again, that they stop sending product. They said they had no record of my first and second request, maybe request number 3 will work!
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1 comment
Anonymous
#931019

I have called 4 times to cancel and they keep sending the shipments.

ID
#581937 Review #581937 is a subjective opinion of poster.
Location
Jacksonville, Florida
Product
Meaningful Beauty Beauty Set
Reason of review
Order processing issue
Loss
$82

Meaningful Beauty - Beauty Set Review from Kelowna, British Columbia

1.0
Details
Horrible Experience & No Results. This product does not work. I have nice skin as is and thought this would help make my skin look better and maybe add a bit of a glow.... Yup, nada! I called and said I want to make sure I'm not receiving any more products and any more charges on my card, they assured me that I would be taken off and Cancelled. Or Not, I received another box of products and a larger charge on my credit card I called immediately and spoke with a representative who apologized and stated she'll refund my money and send me a return packing slip that I should expect to see a return slip in the mail within the next 8 to 16 weeks. 8 weeks in I called to make sure. The representative stated that I'm out of my 30/60 day return period and they will not be taking the product back. I explained I was told by their representative to wait that long for a return slip. She said oh you live in Canada. We don't do return slips for Canadians. I just said wow, why wasn't I told this before and the product is being returned to Canadian location. I was refunded but charged twice for shipping on returning the product and was not refunded that money. No Good All Around!
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ID
#566500 Review #566500 is a subjective opinion of poster.
Location
Kelowna, British Columbia
Product
Meaningful Beauty Beauty Set
Reason of review
Not as described/ advertised

Meaningful Beauty - Immoral Greedy Business

I agreed to pay $49.94 per month and they would send the product once a month. One month I was charged twice. But from April to Aug. I only received three products. Two months I was charged $71.08. E-mailed them twice. No response. When I finally got through to their 1-800 number and asked for an explanation and a refund, I was told that I still owed them $99!! or my account would be sent to a collection agency. I told them to go for it. I contacted Visa. They informed me that they have had numerous complaints about this company. Visa stated that reporting me to a collection agency was a threat and they would probably not follow through as this is not a valid debit like your utilities. The only way to stop them from continuing to charge your account is to cancel your visa card and get a new one - which is what I did.A bit of an inconvenience but worth it in the end so that this immoral business cannot take any more of my hard earned money. They deducted $341.96 and should only have charged me $149.85 for the three products they sent me. I called and asked for my refund of $192.11 and they told me that I still owed $99!!!!
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2 comments
Anonymous
#912484

They did the same to me. Said the first transaction was declined my statement showed different.

So they charged the card again. Got the money twice.

Guthy R
#911384

Hello, We would like to offer direct assistance to help get this resolved. If you could please contact us by emailing us at CorporateEscalationTeam@guthy-renker.com, someone from our team will be in touch with you shortly to speak with you. Thank you.

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ID
#565612 Review #565612 is a subjective opinion of poster.
Location
Saskatoon, Saskatchewan
Product
Meaningful Beauty Beauty Set
Cons
  • Charges i did not authorize
Reason of review
Problems with payment
Loss
$192
Preferred solution
Full refund

Meaningful Beauty - Unexpected product delivery of 90 days supply.

1.3
Details
Meaningful beauty 30 days supply was ordered, however they sent me 90 days supplies without my request, charging me $164.82 to my credit card. (I may have kept the 30days supply, due to not calling them to cancel within 30 days of initial order, but NOT 90 days supply - that's being greedy, taking advantage of consumer.) After I return their product back, I am still out of $25.00 for shipping handling charges that are not refundable by them, and my cost and time to return. It's such a poor business practice, and makes people think twice to do online business, trusting that companies will respect, and not costing consumers more than we have to pay. How could I recover my time and lost money for shipping and handling for both ways ? I'd like to take Guthy Renker / Meaningful Beauty to small claims court for the cost incurred due to unethical, poor business practice. Besides, I was surprised to see, Cindy Crawford's face full of Botox/filler than results from using the products that she represents. Disappointed. Nov 30, 2014
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1 comment
Anonymous
#910196

Unbelievable.....they tell u they will send you 30 days initially, then follow with a 90 day supply (assuming you want more), but they don't. INSTEAD THEY JUST INITIALLY SEND YOU THE 90 DAY SUPPLY AND CHARGE YOU FOR THAT 3 MONTHS!

ID
#563734 Review #563734 is a subjective opinion of poster.
Location
Delray Beach, Florida
Product
Meaningful Beauty Beauty Set
Cons
  • Charges i did not authorize
  • Billing and handling of accounts
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Refund of the product charge, and for $25.00 shipping and handling for both ways, plus my time off from business to take care of problem that was created by this company.

Meaningful Beauty - Every time I call I get a busy signal

I got an unexpected order from M B.. they took payment from my checking account.. I want to get into my account or set one up... I have to know the account number.. I do not know it.. I can't get with anyone to cancel the order or get into my accout or rather I can't set up an account... it is so crazy... If I stop payment to them it will cost me at least 30 dollars... I do not like doing business with M. B. any more. I got to get out from under them... I like the products but not the new set up..
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1 comment
Guthy R
#899113

Hello, Our Corporate Escalation Team will be able to help get this resolved for you and assist with anything else outstanding on your account. If you could please contact them by filling out this form: http://www.meaningfulbeauty.com/lp/cet we will be able to directly assist you.

You do not need to provide your account number when submitting the form. Thank you.

ID
#556827 Review #556827 is a subjective opinion of poster.
Location
Jackson, Mississippi
Product
Meaningful Beauty Beauty Set
Reason of review
Poor customer service
Preferred solution
JUST CANCEL MY ACCOUNT..DO NOT SEND ME ANY MORE PRODUCTS..IT IS TOO HARD TO GET IN TOUCH WITH COMANY
I called their 800 # and ordered the special deal of $29 + added an additional product for another $10- which brought my total to $39- which was charged on my AMEX. Soon after the following month I see another charge of $49- I disputed the same and the following month...
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2 comments
Guthy R
#894911

Hello, We would like to look into the status of your account and assist you directly. Please contact our Corporate Customer Service Escalation Team here: http://www.meaningfulbeauty.com/lp/cet and someone from our team will contact you shortly to learn more about your experience. Thank you.

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ID
#553149 Review #553149 is a subjective opinion of poster.
Location
New York, New York
Product
Meaningful Beauty Beauty Set
Cons
  • Fraudlulet
  • Scam
  • Victimization
Loss
$49
Preferred solution
Let the company propose a solution

Meaningful Beauty - I learned the hard way not to order these types of skin care products when I ordered a similar introductory offer of a 15 day trial. No time to even try it and stuck in a membership.

Dont' be foolish to think a company or product is good because Cindy Crawford endorses it. She is like all the other celebrities endorsing products. She gets PAID to do it and probably doesn't even use the products she promotes. All of these skin care companies selling online are SCAMS. You order something from them to try it out and you are suddenly agreeing to "subscribe" to a "membership" unless you cancel in the first 15 or 30 days from the time you place the order. After that you are at their mercy to pay monthly charges and fight to cancel and try to get a refund. My advice is to not order anything not available in stores and if you are already roped in threaten to call the fraud squad at the police dept., and to call the newspapers and any other media outlet that will listen. Call and cancel your credit card and block any future charges from the company. Report it as fraud to the credit card company as well.
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1 comment
Guthy R
#893517

Hello, We would like to learn more about your experience with Meaningful Beauty and offer direct assistance. If you could please take one final step and contact our Corporate Customer Service Escalation Team here: http://www.meaningfulbeauty.com/lp/cet, we will be in contact with you shortly. Thank you.

ID
#552309 Review #552309 is a subjective opinion of poster.
Location
Mississauga, Ontario
Product
Meaningful Beauty Beauty Set
Reason of review
misrepresentation
Loss
$214
Preferred solution
Full refund