Bellevue, Nebraska
Not resolved
1.3
Details
1 comment

They changed the web-site. I couldn't change my order and there shipped me the same order as last time.

I e-mailed them and NOTHING. I had to pay $10.00 to ship it back and e-mailed again asking for a refund for the shipping. As you know, still nothing. I don't think they have a customer service department.

Just a billing and shipping. Very disappointed Cindy doesn't do something about this. I'm not sure why such a big company would not take the time to help their customers and answer their e-mails.

It's not like I ask for a telephone call.

Product or Service Mentioned: Meaningful Beauty Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $10.

Preferred solution: Full refund.

Meaningful Beauty Pros: Skin product.

Meaningful Beauty Cons: Customer service or web-site.

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Anonymous
#1122080

its time to call the feds... this is fraud.

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