I did not sign up for monthly shipments, I distinctly remember un-checking the box, but they sent me a 2nd "introductory kit" and set up auto-billing for $54.94 a month for 3 months for that one shipment - without my permission. I called in to cancel and they tried to convice me to stay and then said they would email me a shipping label but they actually snail-mailed a return label but I have to pay the shipping and they will hit me with a 2nd charge before I can get it back to them.
Cindy Crawford you should be ashamed!! I like your product but will NEVER use it again and I will tell everyone I know and will submit reviews everywhere I can!!
Product or Service Mentioned: Meaningful Beauty Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $150.
Preferred solution: Full refund.
I liked: Product.
I didn't like: Being put on auto ship without permission.