Once you order, it's impossible to be taken off for any payments and shipping. I order this for my mother last summer (summer of 2016), and it worked well for only a few weeks.
So she asked me to cancel it for her. Turns out you really can cancel once you've given them your information.... I first wrote to them in their customer service page, told them the issue, and sent that on to them. I thought it was done, but oh, was I wrong.
the next months comes and here is another shipment and payment of the stuff that I no longer want! So I wrote than again. And nothing happened. $130.36 was still being taken out of my bank account every month and sometimes we would never even receive a shipment of the product!!!
HOW IS THIS OKAY??!!! Sometimes it comes to our door and sometimes it doesn't, but there is always a payment made on my card for it! And whenever I call their number to customer support, I'm always put on hold and transferred to other people. I never get someone who will actually listen to me.
And you're on hold for so long that it goes " This line is full.
Please leave you name and number and we will get back to you within 24 hours." And guess what, they never do. I know that they know what they are doing to people and this has to end!
Product or Service Mentioned: Meaningful Beauty Subscription.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1000.
Preferred solution: Full refund.
Meaningful Beauty Cons: Payment scam.