I watched Cindy Crawford on TV and thought I'd try it, as I am 37 and love great cleansers, moisturizers, etc.. to help prevent an aging complexion. I used it and wasn't real impressed. My teenage daughter liked it, so I let her use the rest of the supply. Then I...
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25 comments
Anonymous
#1533210

I don’t order anything online for the same reason. They take advantage of the situation.

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Review
#306263 Review #306263 is a subjective opinion of poster.
Product
Meaningful Beauty Beauty Set

Meaningful Beauty - Beauty Product Review from Washington, District Of Columbia

Cindy crawford should be ashamed. Like product, but won't order again. Customer service reps are all a bunch of apathetic *** Too many follow up calls a Waist!!
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3 comments
Guthy R
#906499

Hi there, Our Corporate Customer Service Escalation Team would like to learn more about your experience and offer direct assistance. If you could please contact them here: http://www.meaningfulbeauty.com/lp/cet, someone from our team will be in touch with you shortly. Thank you.

Anonymous
#906075

I ordered this product, when I received the confirmation by email, it was for triple the amount to be charged to my credit card. When I phoned, they couldn't find the order, told me to call back next day.

I did, they said the order was shipped already.

Very unscrupulous, I'm surprised Cindy Crawford would lend her name to these people and this method of selling this product. All the above reviews are correct!

Guthy R
#906501
@Anonymous

Hi there, We would like to learn more and look into the status of your account. If you could please email us at CustomerRelations@guthy-renker.com, someone from our team will be able to assist with anything outstanding on your account. Thank you.

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Review
#561852 Review #561852 is a subjective opinion of poster.
Reason of review
Poor customer service

These people are real crooks | Meaningful Beauty review from Washington, District Of Columbia

The sent me the wrong items and then I have to pay to send them back. Also, I just checked my bank statement and found they charge twice for some vitamins I did not really order. So I am getting ready to call their customer service and if they do not respond correctly and to my satisfaction I will endeavor to do what it takes to show how doubtful is their reputation. Will never anything from them, or Guthy Renker related. Shame of these dishonest people. That Cindy Crawford should be ashamed of lending herself to this disgrace. really pissed at these thiefs
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1 comment
Anonymous
#923180

Just spoke with customer service and they have agreed to refund the vitamin charges. If they do not I will continue to pursue correction to their behavior because this is not the way to build clientele. Will keep you posted.

Review
#576369 Review #576369 is a subjective opinion of poster.
Cons
  • Difficult to cancel
  • Charges i did not authorize
  • Billing and handling of accounts
Reason of review
Not as described/ advertised
Loss
$115
Preferred solution
Full refund

Meaningful Beauty Cream Review

1.0
Details
My sister's eyes swelled shut.!! She applied the eye cream last night & by this morning her eyes were almost swollen shut. Her neighbor had to take her to Urgent Care. By the time she got there they WERE SWOLLEN SHUT. Here's a picture when she 1st got up this morning . DON'T USE THIS PRODUCT.
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Review
#615064 Review #615064 is a subjective opinion of poster.
Product
Meaningful Beauty Cream
Reason of review
Bad quality

Serum Review

Horrible customer service.!! Can't understand and they won't listen. No strings attached BS! The product is OK. I like melon serum but cancelled because of misleading business tactics. Just let ppl buy what they want, when they want.
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Review
#561847 Review #561847 is a subjective opinion of poster.

Meaningful Beauty agreed to cancel my order but did not.

I called a customer service representative the day I received my shipment and requested a cancellation. She tried to convince me to change the frequency of the order, but I told her that I would pay for the shipped product and to cancel any further shipments. Now I just received another shipment. I called the customer service number again, and the rep said that my account had not been canceled. Then she said that she would transfer me to a cancellation rep. After waiting on hold about 15 minutes, I just hung up. I am returning the product with a cancellation letter and sending it 'return receipt'. This is an unnecessary aggravation that I should not have to deal with. I would not recommend this product or company to anyone...ever.
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Review
#350975 Review #350975 is a subjective opinion of poster.

RUDE, TOOK MONEY, NEVER GOT PRODUCT | Meaningful Beauty review from Washington, District Of Columbia

I saw the commercial. Bought the product. Upgraded to include a special promo. My card was charged $52.64. $46.65 for product and $5.99 for shipping on 12/14/2012. That same day I received an email confirmation. I was given and order number and order summary.The product never arrived.I called today, 1/7/2013 to find out when I should expect the product.They wanted my credit card number again. I gave it. They wanted my address. I gave it. They said I was not in their system. I said well, I have the Order number you emailed to me, would that help? They said, they do not use order numbers? What? Then why did Guthy-Renker LLC assign me an order number?The woman hung up on me.I called back in and this time a young man answered. He was kind. And he too confirmed that they do not use Order numbers. He also needed my CC number and my address. He wanted to confirm that I knew I was talking with Guth-Renker LLC. I read him the email I received from his company.He could not help me. He had no idea what to do.He put me on hold and never came back.STAY AWAY FROM THESE GUYS!!!
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Review
#373337 Review #373337 is a subjective opinion of poster.
Loss
$53

Double charged my credit card | Meaningful Beauty review from Washington, District Of Columbia

you guys double charged my credit card and I am a new customer what the *** is that ? my order number is are EDS10C54C5 and are EDS10C54C6 why I only made one order you know what I want to cancel both orders because I can’t believe that you guys would do such a thing to me like I’ve never encountered a situation like this in my entire life system. Another I'd like to mention is that I want my money back because I want to cancel both of them and I no longer want your products .so please give me a refund of my money as soon as possible.
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Review
#403313 Review #403313 is a subjective opinion of poster.
Product
Meaningful Beauty Beauty Set
Loss
$46

Meaningful beauty

Ordered the product, didn't like it sent it back, they said they never got my shipment back and they ate still charging my account. Put me in a financial bind even after canceling. This company should not be allowed to advertise or promote wrongful information. Also there product is cheap and no results. I called today to find out why they are still charging my account and customer service acted like they couldn't return my money even after receiving my cancellation I did two weeks ago, I even shipped the products priority mail. Worst company I have dealt with and I'm appalled Cindy Crawford has openly chosen to promote this wasteful product.
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2 comments
Anonymous
#542580

I think i was a lucky person by listening to all these complaints. I used the product loved it and saw geeat results but could no afford to use any longer i rerurned what ididnt use and was immediatly refunded. If i were to complain the only thing i could think is that it is toooo expensive for regular people sorry for everyoneelse all be diligent its your money they will refund

Anonymous
#529843

Meaningful Beauty is committed to one thing and one thing only -- consumer fraud. As so many others have noted: one orders the trial package for $39.95. They send you the trial offer and charge your credit card $49.95 per month and continue to send you a new box every 3 months. If you contact them, they will tell you to return one box (we had three unopened boxes). When you return it, they continue to bill your credit card. They are liars and operate on fraudulent principles and policies.

They will then turn you over to a collection agency, which will attempt to ruin your credit if you don't pay.

DO NOT EVER CONSIDER ANY TRIAl OFFER from this FRAUDULENT COMPANY! This is not a personal attack. This is just the truth!

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Review
#339268 Review #339268 is a subjective opinion of poster.
Loss
$150

Contact Meaningful Beauty Customer Service

Website:
Mailing Address:
1845 Brevard Rd.
Arden, North Carolina 28704
United States
Phone:
(800) 927-0047
All Meaningful Beauty Contacts

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Meaningful Beauty Questions
Meaningful Beauty has yet to credit my credit card for purchases that I DIDN'T purchase! For the 1st time ever I ordered a cosmetic product from a commercial. BIG MISTAKE! I wish I had read these other complaints before buying. The company sends you products you...
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#314400 Review #314400 is a subjective opinion of poster.