I was told I would received an email confirming my order was cancelled. No email to date!!
I am becoming suspicious of this company and won't let up until I get my money back! This is only stage 1 of a 3 part stage of cancelling the subscription and so far they have blown it! The representative told me I would get an email confirming my cancellation, then a label would be mailed to me so I could return the products. THEN, I would get my refund of approximately $100.
When I first ordered the billing process wasn't explained to me at all - what a surprise. I should have known something like this would happen but I trusted Gunthy Renker.
Reason of review: Poor customer service.
Monetary Loss: $99.
Preferred solution: Full refund.
Meaningful Beauty Pros: Some products.
Meaningful Beauty Cons: Customer service follow up.