Anonymous

Meaningful Beauty - Review in Cosmetics and Toiletries category

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All I hear y'all do is complain about the money Beauty cost money and the product is well worth it because Revlon cost $30 for one product you need three products for your full whole face which would be 90 to $100 anyways and they bill you because they figured you're going to use it for the rest of your life with you honestly do need it unless you find something completely better and natural just deal with the customer service no business is perfect if you don't like the first lady you called hang up and call again ask to speak to a manager and communicate properly within asked all the questions you need they will answer the customer service is not the problem I get people can get frustrated but be patient we are all brothers and sisters so far there has been very little complaints about the product itself so I'd say it's worth the money
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2 comments
Guest

There are 815 complaints about MB on this site alone - either you work for MB or you're just not very smart .

Guest
reply icon Replying to comment of Guest-1305021

Actually, it's well over a thousand complaints -

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Sharnita Vwu

Meaningful Beauty - Account Review

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2 years ago I made a purchase of 1 Meaningful Beauty kit. I paid for the 1st kit. Then, after cancellation, I was sent 2 more kits in just 1 month. Several calls had been made to their Customer Service Department to cancel my account. I was told 2 times my account had been cancelled. 2 years after I cancelled, I get a bill for a past due balance of $87.88!! I was told it was cancelled 2 years ago. What is wrong with Meaningful Beauty? JeannetteB
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Reason of review:
Return, Exchange or Cancellation Policy
Ola Jhr

Short Review on February&nbs-05:00;04,&nbs-05:00;2017

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I was asked alot of questions! They said they would send a return label so i could send back the box that will arrive soon.
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Anonymous

Short Review on January&nbs-05:00;19,&nbs-05:00;2017

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I have a twin sister and have been using meaningful beauty for a while now and have noticed a difference between my sister & I. There is a noticeable difference between her skin & mine. Thank you Josilena Frye
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Reason of review:
Good quality
Anonymous
map-marker Raleigh, North Carolina

Can't order what I want??

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I love the products but you can't order individual products on line - you have to sign up for a membership with packages and auto re-orders! it's ridiculous!! I have stopped the auto re-orders twice because I don't use the products equally - you have to call customer service and of course go through the customer service sales pitch to get a single product - you can't look at the products while they are asking what you want to order - ANYWHERE - OMG what a horrible marketing plan!! Allow people to order your products with or without a membership - checkout as a guest if they want - you are making it very difficult to buy your products - and they are GREAT!
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Reason of review:
the inability to order single products when you want them online!

Preferred solution: Fix the problem

1 comment
Guest

I totally agree. I had to cancel my order as well.

The call center was extremely difficult to deal with as well. B

Anonymous
map-marker Del Valle, Texas

Meaningful beauty credit card scam

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IN February, I ordered a ONE MONTH supply for 49.95 of Meaningful Beauty's initial trial kit as advertised on TV

I love the product and can see fine lines less now than what it was.

So I am going over my bank statement for March, then I look at April and find they are charging me 49.95 for both months sending no product. Take a calculator to that and it comes up to basically 149.95. NOT WHAT THE AD SAID OR WHAT WAS UNDERSTOOD AT THE TIME OF THE ORDER.

Then I go online. The EXACT order I placed is 49.95 with the same products received. Once you scroll down, for 149.95 you get the same kit with a few extra's that were gifts when you placed the initial order.

BUYER BEWARE. Companies that do this side on the edge of fraud in my books. Ms Crawford, clean up your marketing because it is your name on the line.

I called and told "Anthony" that in my books it was fraud. In less than 4 minutes, the account was closed and they are returning to two payments of 49.95 for March and April. Sounds to me like I wasn't the only one. I called my friends that are also doing the products and told them what they did. Sure enough, it is the same for them.

This teaches me to not order ANYTHING that is online in an infomercial.

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Loss:
$100
Pros:
  • Skin product
  • Day cream
  • Glowing serum
Cons:
  • Payment scam
Reason of review:
What you market on the ad is not what you do.

Preferred solution: Full refund

1 comment
Guest

Why did you give it a rating of 4 out of 5 *s when you had this horrible experience? Just curious. With the reviews that I have read in the past 3 minutes, there is NO way that I'm going to buy this!

Anonymous
map-marker Calumet City, Illinois

Meaningful Beauty Creme De Serum Review from Calumet City, Illinois

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I ordered the meaningful beauty products and used them for a few months . I have clear skin but get breakouts from any face products including meaningful beauty. I called to cancel and the service representative was very sweet and helpful. She also asked for feedback. I gave the remainder of the products to a friend who loved how it made her skin feel. I did continue the skin tightening serum on my neck with good results.
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Reason of review:
Good quality
Anonymous
map-marker Park City, Utah

Meaningful Beauty Cosmetics Review from Park City, Utah

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Although I actually love this product and the ease of shipment, somewhere along the line... After 3 years actually, my kit started getting messed up. Whatever I customized, apparently didn't get recorded properly, and I would get improper shipments! But get charged for them anyway! Try calling the r-I-d-I-culous customer care for help. It's a rabbit hole of totally unprofessional, unresponsive and unknowledgeable people that don't care about this company. After paying for products I don't use, now I don't get any more of my shipments! Again, nobody can fix the issue when I call. I'm frustrated and a bit sad. After years of being a loyal customer, they've forced me to switch to another product.
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Reason of review:
Poor customer service
1 comment
Guthy R

Hello- We’re happy to hear that you’re a fan of Meaningful Beauty products! Our team is here to help.

Please contact our Corporate Escalation Team with the information provided to us in your post by filling out this form: http://www.meaningfulbeauty.com/lp/cet and someone will be in touch with you shortly to assist with your kit and shipments.

Thank you. –Meaningful Beauty Customer Care

Anonymous
map-marker Saint Louis, Missouri

Review in Cosmetics and Toiletries category from Saint Louis, Missouri

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Ive been using Meaningful Beauty for a number of years. I have very sensitive skin and have had problems with other products. I LOVE this product!!! My skin is so soft and smooth. I have called the company a number of times to change my order without problems. The price is very reasonable compared to other products. One complaint, the paperwork says I get free products to try worth each shipment. ... yet all I get is free product information.
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Reason of review:
Good quality
Anonymous
map-marker Saint Louis, Michigan

Review in Cosmetics and Toiletries category from Saint Louis, Michigan

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I am so surprised at these issues. Doesn't ANYONE read the disclaimer? You're signing up for automatic deliveries JUST by getting the original sample box. If YOU don't adjust your account, the shipments are of 5 full-size products & more frequently than necessary. I had NO difficulty canceling my credit card and having it billed to me. I've also noticed a difference in my fine lines and overall skin appearance. My favorites are the cleanser and the Creme de Serum. The night cream also is nice on dry patches. I just don't understand all the issues people are having. I've contacted customer service several times without a complaint ~ they've immediately resolved every issue. I love the products. Also, they don't give out your "credit card info" but they do sell or give out your contact info to other Gunthy Renker products. Just ignore if you don't want them, I do.
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Reason of review:
Good quality
Anonymous
map-marker Houston, Texas

Positive Experience Review

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I loved the glowing serum.. and the neck and face brightening mostirizer every one complaints me that I have a great complection awsome
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Reason of review:
Good quality
Anonymous
map-marker Dalton, Georgia

Meaningful Beauty - Customer Support Review from Dalton, Georgia

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Customer servicectook all cc info and hung up !! Said had not been processed...Who knows what they can do with this info..RIDICULOUS!!!!!!
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Reason of review:
Poor customer service
1 comment
Guest

Cancel your credit card tell them you lost it & re-issue you another one. This type of situation happened to me when I ordered a free trial of Dazzle White tooth whitening product as few years ago.

what they do when you order is automatically sign you up for a membership & auto shipping orders. In my case I didn't notice that over night my cc # was given out to others & charges were coming in from overseas for train tickets & all types of things, My cc comp called me about all the charges. I of course said no I didn't engage in or authorize those charges, I had to go through fraud services to prove It wasn't me.big pain in the butt.

Luckily now that Ive got the new cc I will never use it online again. :) I hope it all works out for you.