The site is always down and it says coming soon ...how much longer should anyone have to wait to put their credit card info or change their shipment dates. this has been happening for the past six months.
This is not good customer service. I have only successfully been able to log on one time since I have have this account. Its an inconvenience to stop what I am doing and call the 800 number.
The representatives either are taking these calls from home to they have a thick accent that I cannot understand. One lady sounded as though I was waking her up, and the other lady was Asian and I could not understand a word she was saying.....Done and irritated!!
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.
Meaningful Beauty Cons: Website.