Meaningful Beauty - Can not get them to cancel my account...emails & phone calls do not seem to work.
Dec 2016 I sent for the trial of Meaningful Beauty...it arrived..I used it and immediately my face started burning and then it peeled. I called them on Jan 9th 2017 and cancelled my account.
They continued to send Emails and I replied on EACH one that my account should be cancelled. On April 10th 2017 I received a full box of their stuff...I called April 11th and they acted surprised. They sent a return label ..slapped it on unopened box and mailed...then on 4/28/17 I received a bill for $164.82... Called on 4/30 & asked just what do I have to do to stop shipments???
I had misplaced my credit card and luckily it was the one I used for this so they could not charge me...they shipped even knowing that the credit card wasn't working..what kind of company is this?? All the customer service I have talked to is located in the Philippines and the accents are sometimes hard to understand...
Product or Service Mentioned: Meaningful Beauty Cream Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $59.
Preferred solution: Full refund.
I liked: Idea of keeping my skin younger looking.
I didn't like: Difficult canceling and returns.