Not resolved
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
2 comments

Dec 2016 I sent for the trial of Meaningful Beauty...it arrived..I used it and immediately my face started burning and then it peeled. I called them on Jan 9th 2017 and cancelled my account.

They continued to send Emails and I replied on EACH one that my account should be cancelled. On April 10th 2017 I received a full box of their stuff...I called April 11th and they acted surprised. They sent a return label ..slapped it on unopened box and mailed...then on 4/28/17 I received a bill for $164.82... Called on 4/30 & asked just what do I have to do to stop shipments???

I had misplaced my credit card and luckily it was the one I used for this so they could not charge me...they shipped even knowing that the credit card wasn't working..what kind of company is this?? All the customer service I have talked to is located in the Philippines and the accents are sometimes hard to understand...

Product or Service Mentioned: Meaningful Beauty Cream Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $59.

Preferred solution: Full refund.

I liked: Idea of keeping my skin younger looking.

I didn't like: Difficult canceling and returns.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1653586

I tried to cancel my subscription and kept getting the run around. I asked why she wouldn’t just cancel as I asked and still did not cancel.

She extended the date of my next shipment which I did not ask for.

She gave me a discount but would never cancel. This is bull.

Anonymous
#1621543

Please cancel future kits. I do not want any more at this time. I have no problem with products, At this time it is better to stop the auto ship Thank You Josie Greenwood

You May Also Like