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Meaningful Beauty - Want to order

1.0
Details
I'm getting wrinkles under my eyes
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ID
#1568020 Review #1568020 is a subjective opinion of poster.
Location
Los Angeles, California

Meaningful Beauty - Beauty Set Review from Los Angeles, California

1.5
Details
I purchase Meaningful Beauty for my fiance. The first product that I receive we're the ones that work being advertised on television but the next set of products was missing one of the products that she was wanting to use. And then about 30 days later I received another box and another charge on my credit card. When I called to inform them that we had just received a box of 30 days prior they said that they would give me 20% off if I get the product. About 45 days after that I received another box and another charge to my credit card can I call them again and it said the same thing you sent me another box and it's not time and you charge my credit card again. I was told that I had set up to accounts which I had not done. I was told I was going to be receiving a shipping label to return the products within 7 business days and it has been more than 3 weeks and I have not received a shipping label to return the products. Every single time that I call them they give me all kinds of excuses and the problem has not going away.
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ID
#938717 Review #938717 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Meaningful Beauty Beauty Set
Reason of review
Not as described/ advertised

Meaningful Beauty Beauty Set Review

1.5
Details
In a nutshell, this entire "beauty" line is a total JOKE!!! Do not waste your money! It doesn't deliver any results, and the product pills up on the skin, which means it doesn't absorb at all. Thankfully I was able to return it easily to an Ulta store. I will never purchase again
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ID
#918678 Review #918678 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Meaningful Beauty Beauty Set
Reason of review
Bad quality

Meaningful Beauty sent me to Urgent Care three times

Was given the whole set of products. Started using them and within one week I got four blocked oil glands in my right eye from their cream. Then it went to other eye also. Then my face broke out and I now have a rash on the side of my neck. Normally my skin is perfect. Jules Stein eye institute at UCLA treated me last, and after injecting kenalog, that hurt beyond, dr. Told me I will need an eye surgeon to deal with this as it can't go away on it's own. All this grief from these awful products. Plus, night cream was way too oily.
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ID
#849725 Review #849725 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Meaningful Beauty Cream
Cons
  • Eye cream
  • Difficult to cancel
  • Product does not work
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution

Update by user Mar 31, 2016

Refund was received immediately after return of merchandise so very much appreciated. MB should still give full disclosure in infomercial that starter kit is worth $161+ and will be charged to credit card in 3 installments.

Original review posted by user Mar 12, 2016

I received my starter kit for $49.95 and...
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Resolved
ID
#808496 Review #808496 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Auto-shipments are too frequent. When canceling within 60-day money back guarantee, was shocked to be advised that I received $161 value and I owed 2 more installments. I had not ye. The infomercial said cost is only $49.95 plus sales tax.
Loss
$62
Preferred solution
Full refund

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Meaningful Beauty Beauty Set Review

1.0
Details
I didn't like the product. I was billed unknowingly on an old account number. When I tried to cancel I was told I'd receive my money back for what was charged and the $109 I owed would be removed. I mailed the UNUSED product back and months later received a letter stating I was taken to collections! Called again and all they could do you remove the $109 I owe but couldn't refund the rest
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ID
#751192 Review #751192 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Meaningful Beauty Beauty Set
Reason of review
Pricing issue

Meaningful Beauty - Guthy Renker

The marketing company that is responsible for all the angry, frustrating complaints regarding refunds on returned items, not being able to cancel automatic delivery and the continued use of credit cards to bill customers who no longer want the product, are the same exact review complaints heard from Wen shampoo customers. Guess who handles their marketing too? None other than Guthy Renker! How are they allowed to stay in business? Surely someone out there has some clout to put them out of business. A lawsuit is needed to pay back all the people they've cheated. Are Cindy and Chaz aware of the damage Guthy Renker is doing to their reputation or don't they care?
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2 comments
Guthy R
#999014

Hello- Our team is here to assist. Please contact our Corporate Escalation Team here: http://www.meaningfulbeauty.com/lp/cet with the details you provided to us in your post so that we can learn more and assist you directly.

Thank you.

-Meaningful Beauty Customer Care

Anonymous
#997727

Call The BBB,and or consumers affair they will investigate

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ID
#653690 Review #653690 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Hire another marketing company to handle orders who will treat customers honestly. Revamp your customer service.

Beauty Product Review

Meaningful Beauty is a scam. Cindy Crawford uses botox and other injections. This product does nothing but cheat the people foolish enough to purchase it.
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ID
#637008 Review #637008 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Bad quality

Other Product Review

I does not work and wish to sew them
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ID
#600512 Review #600512 is a subjective opinion of poster.
Location
Los Angeles, California

Meaningful Beauty Products and Services Reviews

Product or Service Reviews
Account  2.6 5
Subscription  1.9 61
Face Care  1.9 3
Sales Representative  1.0 4
Beauty Set  1.8 172

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Latest Question

how do i cancel my order

I got my first order, used it . it burned my skin. I received another one which i didn't open and want to return and cancel my further order

Meaningful Beauty Questions

Meaningful Beauty - Product damaged my face, returned two orders was only refunded for one, still waiting

2.0
Details
first six months my skin felt and looked good, then I began to use the neck and chest cream and began to notice redness and irritation, then my skin began to peel as if I had burned my skin. The neck area was embarrassing to even go to work with. By the time my face was red and dry, burnt dry, I could feel a burnt layer. I was disappointed, by this time two orders were in my house. I sent back 18 items and was refunded for only 5, all others they kept and no updates from the corporate office on my refund.
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ID
#593487 Review #593487 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Meaningful Beauty Cream
Cons
  • Product results
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Meaningful Beauty - Cancelled Product Charges Review from Los Angeles, California

I wish I read your reviews before. I can't even breath of how angry I am, got charge, and charge and charge finally talked to a very nice lady that didn't stop interrupting me with her annoying kindness I wanted to hit her I swear but the cancellation was done, now iam afraid I will be charged again since all of you seemed to have that issue, well I have to just wait and keep hoping. I feel like such a fool that's what this anger is all about I should have learn by now how all this product company's work. Anyway please don't buy it listen to me you will regret it, it's not even a good product
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1 comment
Anonymous
#859055

I have been charged. I returned my order and called them and the refund was suppose to be back in my account 7-10 days, and a month later it's still not back in.

This kit and box is not worth the $67.00 they pulled from my account for 3 months.

ID
#523684 Review #523684 is a subjective opinion of poster.
Location
Los Angeles, California

Meaningful Beauty - Kept being charged after cancellation and they won't refund!

Received first trial shipment, cancelled 11/2013 with confirmation number. Received another shipment. Sent it back with tracking number. They said it can take up to 2-3 months to receive it and credit my account. After the three months go by, they claimed they didn't get it. Charged every month for that shipment (3 payments totaling $149.48). They continued to ship product but I did not pick up from the post office as I have to pick up and sign--packages aren't delivered by my local post office. Made 5 documented calls to stop getting charged every month but they continued to charge me. Now, 7 months later they still say I can't get a refund for the shipment received after I cancelled (and returned) because it was past the 60 day refund policy. All told I paid $193.03 for that "trial package" plus my time and energy wasted. They said," I have to pay for it anyway so I might as well have the product." They sent me the package. It sits here unopened because I don't want it. I called again and a supervisor said, "If I send it back they will not refund it anyway." This scam ruins it for all other reputable companies out there. I will never order from the infomercials again I don't care who the face of the company may be. The corporate office is: Guthy-Renker 3340 Ocean Park Blvd. Santa Monica, CA 90405 I may just drive my package to their offices so they can't say they didn't receive it!
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ID
#517751 Review #517751 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$149

Meaningful Beauty - Charged and shipped a package after account was "closed"

I did the trial membership and then put my account on hold, forgot the date they would be charging so when I got a charge that was still processing I called in and asked them to cancel and refund because I couldn't afford $60 a month. I asked if it had been shipped yet he said no, cancelled my account, and told me the charge would drop off. It did drop off a couple days later. I figured that was the end. I checked my bank account and saw that the charge was back so I called customer service and asked why I was charged again and they said that can be refunded once I return the items minus shipping and handling fee. I told her that was unfair and that I wasn't going to pay for s&h for something I was told hadnt been sent yet only to get charged again after my account was supposedly closed. I told her that they can't do things like this because it could bounce peoples checks if they arent expecting a fee. I asked her if id have the refund in time for the 1st when rent is due. At first she said it will take 4 to 6 weeks so I started crying a little (stressful month lol) and then she said she will process the refund and to send it back right away to avoid getting charged. So it worked out, but hopefully it doesn't happen again.
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1 comment
Anonymous
#844300

Update* I looked at my account and they refunded me $8.99 so I called and they said that they refunded the shipping but the purchase price was credited to my meaningful beauty account. So I said after dealing with all this I will not come back so I want the whole refund in my bank account.

He kept saying ok you will get the purchase price refunded. So I asked him what the purchase price was and he said $39.99 and that I wouldn't get the taxes back of $11. I told him that wasn't fair and I'm not going to pay taxes on an item I'm returning. I asked to speak to a supervisor and that after the phone call I will be making a report about this company, so he said he was able to make an exception and refund the taxes.

What a pain this has turned into!

Don't bother with this company!! Buy the stuff on eBay if you must.

ID
#511640 Review #511640 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Meaningful Beauty Shipping Service

Product Quality Review

I fell for this and I never buy stuff on t.v. Hate the product!! My skin started itching felt like I had wax on my face. Yeah right. If cindi Crawford uses this *** ill eat the box!! Canceled and waiting to see what happens
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ID
#509077 Review #509077 is a subjective opinion of poster.
Location
Los Angeles, California

Meaningful Beauty - Product Cancellation Review from Los Angeles, California

Scam! Canceled in April 2014. Product continued to arrive and billing continued. When I calked company I was told charges would be reversed, return address label would be sent to return product. 3 calls later and an additional bill. American Express refunded entire monies and blocked company from any further charges. Never did hear back from " Supervisor Robert Elway". Robersts"private number" is someone else's number. Snake oil and the old shell game. Well I'm whole. And I'm keeping one package , no charge....
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ID
#502591 Review #502591 is a subjective opinion of poster.
Location
Los Angeles, California