Anonymous
map-marker Anchorage, Alaska

Fraud

I called to place an order for my girlfriend and was told that my call was inappropriate ,they asked me what part of her skin she wanted the product for so I asked my girlfriend that was when they told me not to call them back .When I called back they hung up on me . This is a very disreputable company to deal with . I have read the reviews and I totally agree with all the negative complaints about this company . Meaningful beauty and possibly Cindy Crawford should be subjected to a class action law suit . I for one am considering legal action for slander .
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Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Class action lawsuit

1 comment
Guthy R

Hello, We would like to learn more about your experience. If you could please contact our team here: http://www.meaningfulbeauty.com/lp/cet, someone will be in touch with you shortly to speak with you directly. Thank you.

Reilley Ebj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Other Product Review

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terrible,it is fraudelent company,please put the stop this practice,costumer service is lie, lie, lie, dont send email the canvel account.
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Reason of review:
Poor customer service
Kyleen Oja
map-marker Saskatoon, Saskatchewan

A Huge Rip-off!!

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I agreed to pay $49.94 per month and they would send the product once a month. One month I was charged twice. Two months I was charged $71.08. From April to Sept. I only received the product three times. E-mailed them twice. No response. When I finally got through to their 1-800 number and asked for an explanation and a refund, I was told that I still owed them $99!! or my account would be sent to a collection agency. I told them to go for it. I contacted Visa. They informed me that they have had numerous complaints about this company. Visa stated that reporting me to a collection agency was a threat and they would probably not follow through as this is not a valid debit like your utilities. The only way to stop them from continuing to charge your account is to cancel your visa card and get a new one - which is what I did. A bit of an inconvenience but worth it in the end so that this immoral business cannot take any more of my hard earned money.
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Loss:
$299
Reason of review:
Problems with payment

Preferred solution: Full refund

3 comments
Guthy R

Hi there, please email us with your account information at CustomerRelations@***y-renker.com so that we can look into this and help get it resolved. Thank you.

Guthy R

Hi there, Can you please contact our Corporate Escalation Team here: http://www.meaningfulbeauty.com/lp/cet so that we can assist? Once the form has been submitted, someone from the team will contact you directly to learn more about your experience and help get this taken care of. Thank you.

Guest

cancelling your visa card won't help you. If you have a debt they'll send you a bill, you have to call and get a supervisor to fix this, don't even talk to a rep just ask for their supervisor

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Anonymous
map-marker Oak Ridge, Tennessee

Love Product but POOR Customer Service

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I was a longstanding customer for almost 10 years when their customer service department's lack of common sense made me my cancel my account. I made a payment that was lost. I then called and made the full payment and cancelled the "lost" payment per their instructions. They then tried to send me to collections for $40 I had already paid.I called over 20 times, faxed a bank statement, and they are just getting it resolved only 4 months later. It is sad because I truly loved the product but I just wouldn't bother dealing with them because it is NOT worth the headache when you have to deal with their horrible customer service department!
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Pros:
  • Skin product
Cons:
  • Billing and handling of accounts
Reason of review:
Problems with payment
Kyria Ioy
map-marker Portland, Oregon

Not as advertisted price on TV

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I ordered this product with brush for 39.95. Then I found out that it really was 45.00 charged to my card. I called and cancelled any future orders. I was told I had to pay for the initial order I received. It was not as advertised on TV. So I didn't get anymore orders, but got a bill for 99.90. I called and told them I was sending the whole order back. I never got to try any of it. I think that Cindy Crawford should know what it happening and fix it or take her name off it. It cost me 11.90 to send it back. Now I hope I see a credit for it on my credit card. I don't know how they can advertise anything on TV for one price and charge you 145 dollars after you order. I am going to complain to the Better Business Buriel. (sp)
View full review
Loss:
$56
Cons:
  • Customer service
  • Product not 3995 be aware
  • Ive been over charged
Reason of review:
Price not as advertised

Preferred solution: Full refund

Anonymous
map-marker Malden, Massachusetts

Charge Review

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They charged my card without my approval and can not cancel it, I have to replace my card at the bank. Scam scam scam rip off place, stay away from them please.
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Reason of review:
Problems with payment
Pegeen Yfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scarborough, Ontario

Beauty Product Review

I orderd the products ten days ago but I do not see the product and call the meaningful beauty they say they don't have my name in the record after I pay with credit card
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Reason of review:
Order processing issue
Anonymous
map-marker Crestview, Florida

Meaningful Beauty - Beauty Product Review from Crestview, Florida

I have been charged 48.94 on 01/05/15 and have had this issue in the past. I have went to ALL lenghths to cancel whatever was supposedly signed up for and am still repeatedly charged. I am a single disabled mother of 3 kids and now i am overdrafted AGAIN BECAUSE OF THESE PEOPLE! My kids are going without so these greedy people can take my money. I get 66.00 a week and these people take it!!!!! Im going to the B.B.B. i am sick of this ***!
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Reason of review:
Problems with payment
2 comments
Guest

Ha sure I never got the order had money taken and finally got cancel however never got *** from them so they go Free money out of my bank my family me....

Guthy R

Hello, We have alerted the Corporate Customer Service Escalation Team of your situation and they are standing by to help. If you could please take one final step and contact the team by filling out this simple form: http://www.meaningfulbeauty.com/lp/cet, someone will be in touch with you directly to help get this resolved. Thank you.

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Anonymous
map-marker San Diego, California

Meaningful Beauty - misleading advertisement

Meaningful Beauty is a HUGE Rip-off with misleading advertisement. On February 2013, I saw the Meaningful Beauty advertising on TV and decided to place an order for my sister to try. When I ordered the trial kit, it was explained to me that the payment of $46.65 will be split into three easy payment plus shipping and handling. A month later, I called Meaningful Beauty and cancelled because I was called to serve my country overseas. Couple months later the second shipment arrived. When I recently returned back home I discovered six charges of $46.65 plus shipping and handling,with a total of $313.09. I called Meaningful Beauty customer service to get an explanation about the charges. Their response was simply sorry we cannot help you, it has been over a year. Eventhough, I explained that the charges were not clearly explained to me plus I was called to serve my country and I did cancel before I left and didn't have the time to check the charges. The lady over the phone kept repeating "Sorry we cannot help you". PLEASE PLEASE SPREAD THE WORD and don't do business with Meaningfull Beauty. They have no morals and I am sure they are scamming hundreds if not thousand of consumers.
View full review
Loss:
$198
Reason of review:
Problems with payment
2 comments
Guest

Can someone please tell me how to cancel this stuff. I have tried everything and keep getting the same stuff and my credit card keeps getting charged.

Guest
reply icon Replying to comment of Guest-880392

Cancel your credit card and they will not be able to take anymore money.

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Anonymous
map-marker Marmora, New Jersey

Skin Care Product Review

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Cindy Crawford YOU ARE THE WORST. ... PRAYING ON GIRLS THAT ARE HAVING AN ISSUE WITH THIER SKIN. .... I AM ONE OF THOSE PEOPLE. ... SHAME SHAME ON YOU. ... THE PRODUCT DOESN'T WORK AND YOU DON'T GIVE A ***
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Reason of review:
Not as described/ advertised
Anonymous

SCAM!!

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I cancelled and returned the introductory offer bottles, not being happy with the product which is not better than any other. Still waiting to get credited for that charge. Meanwhile they sent me another package and I had no idea the $39.95 charge was times 3! I just got off the phone again with them. I must return the package AT MY EXPENSE (which is about $12.00), yet they refuse to credit the shipping charge. I will return and meanwhile, attempt to dispute the charges with my credit card. I wish I had read reviews on this company prior to ordering. Do not do business with this company!!!!! It is a scam and will cost you much more than you bargained for.
View full review
Loss:
$100
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guthy R

Our Corporate Escalation Team would like to assist. If you could please take one final step and fill out this form: http://www.meaningfulbeauty.com/lp/cet someone from the team will contact you directly. Thank you.

Anonymous
map-marker San Diego, California

Meaningful Beauty Deal Review

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Trying to cancel this snake oil product. They are dishonest and difficult to deal with. Cindy you should be ashamed!
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Kansas City, Missouri

Beauty Product Review

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Try to cancel big laugh my second disaster with renker another w Wen slso a joke. Just go to walmart..get better products
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Ashburn, Virginia

Beauty Product Review

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I used their products for awhile and wasn't satisfied! Dries out skin and causes irritation. Also when I tried to cancel after my last shipment they said I would be charged 3 more times. It is such a scam regarding to their products and billing. Save your money and don't fall for good deals on infomercials because once they have your credit card information they'll never stop charging!
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Reason of review:
Bad quality
Anonymous
map-marker Lexington, Kentucky

Terriable Customer Serice, DONT DO IT!

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i cancelled my "subscription May 1, 2012 by phone and by letter. In Sept. 2012 I get another shipment, so I pay it and then send a letter to them saying this was the last shipment, I am moving, i also called and informed them I was moving and to cancel my "subscription". In 2014 I got several bills from them stating that I needed to pay for yet another shipment, none was ever forwarded and I didnt want their stuff anymore. so as of 1/15 I now get an email stating that I need to contact them about a past due balance! So I call and I am informed that they are an outside agency, even though the email says it came directly from meaningful beauty but that i could not respond to it by email. I have checked reviews, which to have that many horrible ones is amazing! but I filled out their corporate complaint form and explained, i doubt that anything happens, but i told them i would turn them in for mail fraud if they continue their pursuit of fraudulent billing practices. I find this whole company very dishonest. I will re-post when I get a reply from corporate, if I do.
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Pros:
  • Products
Cons:
  • Difficult to cancel
  • Billing and handling of accounts
Reason of review:
Problems with payment

Preferred solution: reverse the charge, clear out the account.

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