Joan W Wnq

Immediate attention required!!!

I called to cancel my subscription and make final payment. See that on /24/24 Im getting another shipment and charge. Please tell me a phone number which will connect me with customer service rep ASAP
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Preferred solution: I ant confirmation that not future shipments or charges will be forthcoming!!! ASAP

Russell Ibv

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Verified Buyer
|

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Misleading sales

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Meaningful Beauty - Misleading sales

I bought a gift that my mother-in-law sent me a link to, and inadvertently I signed myself up for a subscription. Its almost like meaningful beauty doesnt trust its customers to come back and buy their product.

Upon speaking with a sales rep, and cancelling the membership, they said I could pay to ship the second package that I didnt want back to them for a refund, but they would not provide shipping costs, even though they had yet to even ship it to me, but couldnt stop the shipment.

***I shipped it back and made sure it was tracked and required a signature upon delivery.***

But I was charged a third time even after I canceled so calling the call center, they said nope we dont have it here.

I gave them the tracking information and told them I had a signature confirmation and magically the package had arrived. And they would stop the charges.

Hopefully this will be my last interaction with this terrible company.

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User's recommendation: Just stay away

Shatina Tgb

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Verified Reviewer
| map-marker Balmorhea, Texas

Charged me two orders

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I placed an order and waited three days still no email saying that my order had been shipped contacted customer service and she told me that if it wasnt there within 24 to 48 hours then I would have to re-order so I re-ordered again still no charge on my account from the first order re-ordered again now I have two orders coming towards me. I called back to ask them to cancel one of them.

The lady told me that she couldnt cancel that I had to wait till I got the order now Im doubly charged they havent even created a shipping label. Theres no tracking number and they refused to cancel the second orderbad customer service bad way of ordering

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User's recommendation: Don’t order online

Jarrid Zxw

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Verified Reviewer
| map-marker Lexington, South Carolina

Love the products and customer experience!!

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The lady I spoke with was very understanding and kind and professional and helpful. She didnt sound like she looked down on me for being on social security and actually worked with me which made me feel good. Usually if you dont have a bunch of money people are rude to you but this lady was SUPER NICE AND HELPFUL! GREAT JOB!Shes a keeper!!
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Kelly M Gil

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Verified Reviewer

Fraud - Stole from me

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Updated by user Jan 06, 2024

They cancelled my membership, but claimed I signed up for membership when I did not. Their commercial says no membership or subscription is necessary to get the first kit.

That’s what I signed up for - and they took my initial purchase as permission to keep charging my charge card each month, which was total crap.

I did not give that permission nor is that consistent with their advertising as to what I was signing up for with my purchase. Customer service owes me a complete refund for fraud, falsification of advertising, and out right thievery.

Original review Jan 06, 2024
I signed up to receive the initial kit. This company continued to charge me after the initial charge, charging me four times for 108.xx$. When I caught the charges, they claimed I signed up for subscription and I did not. I went back and reviewed (I took screenshots of the agreements I signed) and verified this was a lie. They charged me four times - I received the initial kit, and then a small travel sized kit. Im reporting this business to our states attorney general for fraud. They committed fraud in charging me above and beyond initial agreed price, and for false advertising.
View full review
Loss:
$400
Pros:
  • Product seems to improve skin
Cons:
  • Unapproved charges to credit card
  • Stolen funds

Preferred solution: Full refund

User's recommendation: Do not do business with Meaningful Beauty.

Janice B Nbs

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Verified Reviewer

Want 1 payment back

I had canceled my percripion last month but you withdrew money from my account today this is the second time but you can have one payment but I want todays withdrawal returned or let me know why?
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Loss:
$60

Preferred solution: I want the payment you took out of my account today returned

Anonymous
map-marker Opelousas, Louisiana

A charge on my account and I had cancelled this product

Do not send any more packages to me! I had canceled before so dont charge me for anything or send me letters saying I owe you some money!!!
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Cynthia L Rkl

Unhappy

I had canceled my order and have been notified that it is shipping and also my credit card has been charged! I want it stopped and my card not charged
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Loss:
$90

Preferred solution: Full refund

Brian G Ahl

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Verified Reviewer

You haven’t done a thing to resolve the problem

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It truly is unprofessional xxxxx for something I thought was a reputable company is truly changing my mind
View full review
Loss:
$81
Pros:
  • Good product
Cons:
  • Terrible businesses

Preferred solution: Full refund

User's recommendation: Terrible

Betty F Fzf

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Verified Reviewer
| map-marker Denver, Colorado

I need to cancel my prescription and you are refund me the money you took out of my account. I never asked you to do that. I didn’t even give you my account number.

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I dont like the fact that I cannot speak with no one and I cant get a phone call through number one. Number two I did not give you guys permission to take money out of my account. The very first time I placed an order I paid you in full you turned around and sent me more product and took the money out of my account and I did not tell you to do that. I am not satisfied.
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Taj Ryv
map-marker Redmond, Washington

Need a message back as there was no answer for me to make an order.

I would like to make an order from an ad I saw on TV. There was no answer and this was the option I was given.
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User's recommendation: Good

Cheree S Frm

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Verified Reviewer

NEED REFUND NO PACKAGE RECEIVED

I didn't receive my package, idk what happened but I didn't receive it. I would like a refund or the products sent to me again please...thank you so very much... My address:224 n. 2nd avenue East #817, Duluth Minnesota 55805
View full review
Loss:
$54
Pros:
  • I would like to try the products but never received them
Cons:
  • Did not receive

Preferred solution: Full refund

Betty F Fzf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to cancel automatic order

I need to cancel my automatic order. You all are taking money out of my account, and I didn't even give you the permission to do so. I'm not sure how you got my new account number, but I need to discontinue this now. I'm not happy that I'm not able to speak with someone personally as well.
View full review
Loss:
$108

Preferred solution: Full refund

Anonymous
map-marker Surprise, Arizona

DO NOT BUY MEANINGFUL BEAUTY ITS VERGES ON A SCAM MY OPINION

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I saw the TV ad for $49.99 . MY grand daughters wanted me to get the products so they could try.

That was Oct. 30th. ON Nov 29th I received a notice from my bank saying a charge of $269.00 was charged in 3 monthly payments. NO WHERE did the TV ad say if you bought, you were AUTOMATICALLY ENTERED INTO A membership for $89.63 per month.

NO WHERE DID I SEE ON THE INTERNET WHERE I WOULD BE ENTERED INTO AN ALMOST $300.00 charge. NO one I know likes this product anyway, and I would never recommend nor buy anything from this company.

I am dealing with my bank and BBB at this time. RIP OFF advise do not buy this product

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User's recommendation: Do not buy. especially over the internet.

Lisa S Swn
map-marker Somerset, Ohio

I want to cancel my future orders

Unable to call anyone??? Do not send me any more product. I want to cancel all future orders. Thanks, Lisa Shankle 740-403-****
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Loretta C Woe

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Verified Reviewer
| map-marker Decatur, Alabama

The website seems to be hacked on my computer

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Is anyone else having trouble accessing your kit on your computer? Does it freeze up and make you go back in? Am I the only one this is happening to?
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User's recommendation: I've always had a great experience with MB

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