Well today I saw a commercial for it and ordered it.I then read these reviews and called back to cancel my order only 15 minutes later, the woman said I wasn't in the system I would have to wait 2 days to cancel.
I called back once more and got the same response. I then a few hours later checked my credit card and saw they had charged me! I called back and the woman said I WAS in fact in the system but that I had placed the order THREE days prior and therefor it was being shipped and couldn't be cancelled. When I explained to her that I had ordered it this morning and it was impossible that I had ordered it Friday she said oh well there are TWO different orders showing now that ur being charged for!!
They told me that all I could do was send the package back once i received it. I fought with around 10 people including supervisors and they all just threw their hands in the air and said well it says you ordered it three days ago you'll just have to send it back.
When i asked for them to find the phone calls to see that i did indeed order this morning the woman told me that would be close to impossible and LAUGHED at me and said that they were not MY phone calls and I could get a lawyer if I wanted them.I have never written a review online before but this was the worstttttttt experience I have ever encountered in my life and I feel people should be aware of these outrageous antics!!
More Review Details
- Monetary loss:
- Review category
- Cosmetics and Toiletries
- Review rating
- 2 out of 5
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