I ordered
Meaningful Beauty from a
TV ad that said I could get their product valued at over $100 for $29.95 plus shipping and handling. When I ordered the product I asked the lady specifically how much I'd be charged for the shipping. She said the shipping would be 9.95 and the product would be $29.95.
When I received the shipment there was an
invoice attached for $109.95 plus $9.95 for the shipping. I called
customer service and told her there was a difference in the price that I was quoted and the price that I was being charged. She told me it was the total instead of being charged
installments of $29.95. I informed her that I'd be returning the product and to cancel any future shipments. She had the gall to ask me what the reason was that I choose to cancel.
1. Written by That's the usual from Guthy Re, on 23-07-2009 12:27
I had a friend have a problem as well. Seems that he ordered something, without it being the real price as TV advertised. Yes it was a G-R infomercial. He then returned the item, only to find out that his card was being charged after the return for subscription services afterwards. SO, not only did he get ripped off, from the origial product... the salt was poured on the wound, by being monthly charged for he same exact product he returned and cancelled. Seems that G-R needs to get their act together, of the FTC needs to step in. I'm also willing to bet that the BBB (Better Business Bereau) didn't give them a favorable rating.
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