1.7
  • Skin product5 votes
  • Product3 votes
  • Difficult to cancel18 votes
  • Customer service17 votes
  • Billing and handling of accounts12 votes
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I just ordered a one time 30 day supply. After reading reviews I'm afraid they will keep charging me. Has this happened to anyone? Add comment

  • 1 day ago
  • Cosmetics and Toiletries
  • Fallon, Nevada
  • Beauty Product
  • 63

I called and cancelled any further deliveries, and yesterday I received a delivery from you ! I have NOT opened it, and will send it back. I WANT MY ACCOUNT CREDITED FOR THE AMOUT CHARGED !!!!!!!! I did not keep a record of the date I called you. bla, bla, bla, bla, bla, bla bla, bla, bla, bla, bla, bla, bla bla, bla,bla, bla, bla, bla ,bla, bla bla, bla, bla, bla - There's my 100 words!!!! I... Read more

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  • 2 days ago
  • Cosmetics and Toiletries
  • Ridgewood, New Jersey
  • Beauty Product
  • 148
  • REVIEW RATING 3/5

Just so you know gunthy renker out of Palm Desert Ca. bills under TWO company names, so if you cancel, since they have your credit card # they will bill and then try to put you in collection. Be smart,call your bank, have any withdrawls stopped. And file a complaint. Bank of America has been great,they told me if I don't recieve my refund within 3 to 5 days they will go after my money. I've read... Read more

Was this review helpful? 1 1

  • 2 days ago
  • Cosmetics and Toiletries
  • Graysville, Tennessee
  • Trial Product
  • 159
  • REVIEW RATING 5/5

I purchased the sample offer from T.V., they then bill my credit card for products not shipped, could not get a refund. Cancelled card. Now they have collection agencies hounding me for things I did not order, or get. This a big rip off, and Cindy Crawford must be hard up for money to have her name associated with it. I have told at least five "collection agencies" and at least two lawyers that I... Read more

Was this review helpful? 0 1

  • Mar 23
  • Cosmetics and Toiletries
  • Albany, New York
  • Cancellation Policy
  • 1
  • 1
  • 139
  • REVIEW RATING 3/5

I ordered two years ago and then tried to cancel but they won't let you they lie and steal even if your acct has been canceled and no longer exist how is that possible I tell you beware if you order from them one time they will use the 1st card # they tried mine which was cancelled 22x to push it THURU my bank steped in and threaten to sue their *** that's when it stopped after months of... Read more

Was this review helpful? 2 1

  • Mar 23
  • Cosmetics and Toiletries
  • Beauty Product
  • 218
  • REVIEW RATING 4/5

I ordered the sample in January 2015 and was charged more than the original price of $39. I called in reference to this and they credited the overage to my card. I used the product and had an adverse reaction to several of the products therefore I did not order anything else from them. I received a package from them in February and immediately called to say I needed to return it as i could to... Read more

Was this review helpful? 1 1

OMG, sounds like a SCAM to me. I was ready to order, but after reading the reviews, I won't. Thanks to all of you for saving me the time and money I would have wasted. Shame on Cindy Crawford for her dishonesty to the public and her fans. Shame, Shame Shame!!! Add comment

  • Mar 19
  • Cosmetics and Toiletries
  • Lomita, California
  • Skin Care Product
  • 2
  • 2
  • 459
  • REVIEW RATING 5/5

I ordered from MB years ago, and was autoshipped several shipments, all of which but 2 i returned. I am now getting harassing phone calls from extremely rude collections agents demanding my payment to settle an account. I don't have the product anymore. I DON'T HAVE IT. I sent it back years ago. I have now been threatened by whatever collections agent this is that MB is going to come and get... Read more

Was this review helpful? 1 1

  • Mar 19
  • Cosmetics and Toiletries
  • Casas Adobes, Arizona
  • Return Policy
  • 274
  • REVIEW RATING 4/5

Hello. I have recently sent back my MB products minus free gifts. Product was not what I expected didnt work for me. Im hoping that the cancellation refund process goes smoothly. I read your reviews about refunds and returns and how bad customer service is. I hope this will not be the case with me. I do not want another charge added to my credit card. Thats why I sent back the product before you... Read more

Was this review helpful? 0 0

Service is really bad They charge your card even after cancellation of account. No respect for their customers. They do not even refund money after complete discussions. Add comment

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